Dameware® Remote Support and Mini Remote Control can now be deployed with the Dameware Central Server (DCS) and Administration Console. Deploying the DCS lets you:
From the Administration Console of the Dameware Central Server, IT pros can centrally manage all Dameware Remote Support (DRS) and Mini Remote Control (MRC) users.
The Administration Console gives IT departments the ability to manage and activate all of their Dameware licenses from one location. Some organizations choose to purchase both DRS and MRC licenses, especially those with large deployments. The DCS lets those organizations centrally manage and activate ALL of their Dameware licenses. This can cut down on the amount of time it takes to activate licenses, especially in large deployments spread out over multiple locations.
Deploying the DCS lets you centrally manage and share a Global Host List. The Global Host List can speed the deployment of Dameware and streamline service delivery. The Global Host List can be modified to include sub-lists for easy categorization and access to computers across departments.
Centralized IT administration means an organization’s network and technology resources are all stored in a single, central location users and IT administrators alike can access. It comes with several benefits compared to a decentralized approach (which are covered in the next section).
In a centralized network, an organization’s users are connected to a central server storing complete user information and network data. This centralization is both virtual and physical. Not only can IT teams navigate software, licensing, and more from a single location, the organization’s hardware is also physically stored in a single location. In a decentralized environment, hardware would be stored across multiple locations, often requiring duplicates.
With centralized IT management, IT teams can control and support end users and their accounts from anywhere because they are all connected to the central servers. Centralized user management in Linux, Windows, and more can lead to faster troubleshooting and support for end users. With a centralized remote support system, IT teams can easily connect to users' units remotely to resolve issues no matter what department they’re in or where they’re located. It also means IT teams can take care of essential (but routine) tasks more easily and ensure every device and system has been installed, updated, and patched correctly.
Centralized license and user management is important because it can save organizations money, reduce IT workloads, simplify license management, and much more. The specific benefits of centralized server management include:
Dameware Remote Support and Dameware Mini Remote Control are remote support solutions that can be deployed with the Dameware Central Server (DCS) and Administration Console to create a centralized IT server management console.
Managing all Dameware Remote Support (DRS) and Mini Remote Control (MRC) users from the Administration Console is simple for IT pros. The tool delivers centralized user management features including the ability to:
Beyond user management, DRS also incorporates many of the other advantages of centralized IT administration. It works as a centralized license manager, letting IT teams manage the organization’s Dameware licenses from a single location. And when you deploy the DCS, you can centrally manage and share a Global Host List. This list can speed up the deployment of Dameware across locations and streamline service delivery. You can modify the Global Host List to include sub-lists for easier access to and categorization of computers across your organization’s departments.
With the Dameware Remote Support console, all it takes is a single click to view the software versions and updates on a device in your network. You can also easily view, remove, start, stop, or install services onto a machine from a centralized location right through the DRS console.
When you use Dameware Remote Support (DRS) and Mini Remote Control (MRC) with the Dameware Central Server (DCS) and Administration Console, you get the advantage of a remote support tool combined with a centralized IT management solution.
Centralized IT administration means an organization’s network and technology resources are all stored in a single, central location users and IT administrators alike can access. It comes with several benefits compared to a decentralized approach (which are covered in the next section).
In a centralized network, an organization’s users are connected to a central server storing complete user information and network data. This centralization is both virtual and physical. Not only can IT teams navigate software, licensing, and more from a single location, the organization’s hardware is also physically stored in a single location. In a decentralized environment, hardware would be stored across multiple locations, often requiring duplicates.
With centralized IT management, IT teams can control and support end users and their accounts from anywhere because they are all connected to the central servers. Centralized user management in Linux, Windows, and more can lead to faster troubleshooting and support for end users. With a centralized remote support system, IT teams can easily connect to users' units remotely to resolve issues no matter what department they’re in or where they’re located. It also means IT teams can take care of essential (but routine) tasks more easily and ensure every device and system has been installed, updated, and patched correctly.
Centralized license and user management is important because it can save organizations money, reduce IT workloads, simplify license management, and much more. The specific benefits of centralized server management include:
Dameware Remote Support and Dameware Mini Remote Control are remote support solutions that can be deployed with the Dameware Central Server (DCS) and Administration Console to create a centralized IT server management console.
Managing all Dameware Remote Support (DRS) and Mini Remote Control (MRC) users from the Administration Console is simple for IT pros. The tool delivers centralized user management features including the ability to:
Beyond user management, DRS also incorporates many of the other advantages of centralized IT administration. It works as a centralized license manager, letting IT teams manage the organization’s Dameware licenses from a single location. And when you deploy the DCS, you can centrally manage and share a Global Host List. This list can speed up the deployment of Dameware across locations and streamline service delivery. You can modify the Global Host List to include sub-lists for easier access to and categorization of computers across your organization’s departments.
With the Dameware Remote Support console, all it takes is a single click to view the software versions and updates on a device in your network. You can also easily view, remove, start, stop, or install services onto a machine from a centralized location right through the DRS console.
When you use Dameware Remote Support (DRS) and Mini Remote Control (MRC) with the Dameware Central Server (DCS) and Administration Console, you get the advantage of a remote support tool combined with a centralized IT management solution.
Dameware Remote Support
Monitor software updates and licenses from a central console
Quick technical support for organization's employees
Central control of user accounts and grant access